Bereavement Helpline & Services

Please find below a list of services and helplines which we hope you find useful.

A grey haired man in glasses holds a telephone to his ear and listens intently, behind him are flowery curtains and he wears a blue shirt and jumper

Cruse Bereavement Care Scotland

‘Grief can be overwhelming, you don’t have to deal with it alone.’ Contact details for Cruse can be found below and their website has lots of useful information on understanding grief.

Free phone : 0808 802 6161
Website : Cruse Bereavement Care Scotland

Resources for Younger People/Children

Hope Again –The Hope Again website has support and advice for young people dealing with loss. It includes information on how parents can support a grieving child.

Child Bereavement UK –  Child Bereavement UK helps children, parents, and families to rebuild their lives when a child grieves or when a child dies. They support children and young people up to the age of 25 who are facing bereavement, and anyone affected by the death of a child of any age.


Phone: 0800 028 8840

Resources for Grieving Parents

Child Death Helpline
Child Death Helpline offers support for anyone affected by the death of a child (at any age). Visit their website for more information or call the free phone number below.

Phone: 0800 282 986


This is a funded service providing support for parents bereaved of a child under the care of Glasgow’s Royal Hospital for Children:

Phone: 0141 370 4747



Acorns Bereavement Support Programme
A local bereavement service offering a six-week group support programme at various locations in Edinburgh.
Phone: 0131 208 1882

Resources for Older People

Silver Line Scotland is the confidential freephone helpline for older people in Scotland, open 24 hours a day, every day of the year.

The service is provided by The Silver Line Helpline and Age Scotland working in partnership. Silver Line Scotland provides information, friendship and advice to older people and those seeking advice on how best to support older friends and family members. Find out more by visiting the Age Scotland website.

Phone: 0800 4 70 80 90 (24 hours a day)
Textphone: 0845 226 5851 (Monday to Friday, 8am-8pm)
Telephone interpretation is also available

*The freephone number will not be free from most mobiles so, if you are using a mobile phone, call 0300 4 70 80 90 which will either be free or charged at local rate.


Resources for those who lost a loved one unexpectedly

Petal is for people experiencing trauma and loss and they support families and friends of murder and suicide victims through telephone counselling. They provide a drop-in centre in Hamilton and outreach programmes in Glasgow and Edinburgh.

Phone: 01698 324 502