Advanced Payment

Direct Funeral

If you have selected a Direct Cremation (Unattended Cremation), the whole amount is due within 48 hours of the initial funeral arrangement.

Simple or Personalised Funeral

If you pay the full amount in advance of the funeral, the following terms do not apply.

We require a minimum deposit of 50% of the total estimated costs to be paid within 48 hours of the initial funeral arrangement. If you fail to pay the deposit within the terms described above, we may cancel the contract and submit an invoice for the work already carried out, for example, bringing the deceased into our care.

If you are not paying in full, we may carry out a soft credit check, which will determine if we need to take more than 50% before the funeral takes place. This may include paying in full before the funeral is carried out. This check will not affect your credit rating and will not be visible to other lenders.

Sundry Items Invoice

Any sundry goods or services that are ordered separately or supplementary to a funeral will be produced on a sundry invoice and must be paid in full and prior to the goods or services being provided.

Funeral Support Payment Scotland

If you intend to make an application to Social Security Scotland for assistance with the funeral expenses and are unable to pay for the funeral in advance, we will carry out a soft credit check, which will determine how much of the funeral we will ask you to pay in advance, which may include being asked to pay in full before the funeral takes place.

The funeral may be delayed until such time as confirmatory evidence is provided by Social Security Scotland that a payment will be made to Fosters, and how much that payment will be.

Fosters will provide a proforma invoice of funeral expenses to Social Security Scotland as evidence of the costs and for the payment to be made directly to us by BACS transfer. Any overpayment that occurs as a result will be refunded to Fosters contractual client.

Final Payment

Payment Options

• You can pay by cash, credit/debit card or BACS; or
• Funeral Safe Credit Agreement (Subject to Acceptance)

For all funerals, except direct cremation, the balance is due within 21 days after the funeral date.
We do not offer payment terms apart from those above.
We do not charge interest or fees for late payment.

Late Payments

If you fail to pay us in full within 21 days of the date of the funeral receiving your invoice, we may:

• recover any fees we incur if we instruct a debt collection agency to recover the debt owed to us, and
• recover all reasonable costs of taking legal action to make you pay.

Registered Office
Fosters and Fosters Family Funeral Directors is a trading name of The Independent Family Funeral Directors Ltd, a company registered in Scotland with company number SC391536 and registered address at 147 St George’s Road, Glasgow G3 6LB.

Download Terms and Conditions

Standard Terms and Conditions apply. We reserve the right to withdraw any offer or promotion at any time without notice.

Bowling/Golf Club Discount

We run a discount scheme with several Bowling and Golf Clubs we sponsor:

• Sports Club Yearbook/Scorecard or Draw sheet with details of the offer can be redeemed as follows:
  • £40 Amazon or M&S with every Personalised, Simple or Direct funeral plan purchased
  • £100 off funeral arrangements (excludes unattended cremations i.e. Direct & Farewell)
• Cannot be used in conjunction with any other offer.
• We reserve the right to change or withdraw this offer at any time by removing the offer from the website.

Simple Funeral £1995 (excludes 3rd party fees for burial or cremation)

Available at all funeral home branches:

• Attended Funeral with Simple Coffin (no coffin choice available)
• Hearse will meet at the place of funeral service and committal (single location only – there will be no funeral cortege)
• Clients will make their own arrangements for floral tributes, if required

Cannot be used in conjunction with any other offer. We reserve the right to change or withdraw this offer at any time by removing the offer from the website.

Free Standard Will With Every Funeral Plan Purchased

Only one free standard will to the value of £250 will be provided per plan purchase by Jones Whyte Law Ltd. This offer is valid for pre-paid funeral plans purchased after July 2023.

This offer is redeemable only by the purchaser of a funeral plan within three months of the plan start date. The funeral plan purchaser can purchase a funeral plan either for themselves or another. To receive the offer, you must give us explicit consent to pass your contact details to Jones Whyte Law Ltd so that they can contact you to discuss your will and any other legal needs you may have.

This promotion may not be exchanged for cash. We reserve the right to withdraw, modify or terminate this offer in whole or in part if it is necessary to do so.

Refer a Friend/Recommend a Friend Member Get Member

This offer represents an additional benefit exclusive to customers who hold a funeral plan with Fosters, and it is triggered when they refer someone to purchase a funeral plan from our company. To claim your £40 Amazon or M&S voucher, the following conditions must be met:

1. To refer someone, you must currently hold a funeral plan with Fosters Family Funeral Directors.
2. The referee must contact us with your details before making a purchase. They can do so by using the form attached to this letter, by telephone or by bringing the information along to one of our funeral homes at the point of purchase.
3. The person being referred must purchase a Fosters Funeral Plan to be eligible for the gift card and maintain payments for a minimum of three months.
4. The gift card cannot be claimed retrospectively, used as a discount, or exchanged for cash.
5. We reserve the right to withdraw this offer at any time.

Your gift card will be dispatched within four months from the commencement of the plan, provided that you and your friend’s plans remain active and all necessary payments have been received.