Help with funeral costs
The way that support for funeral costs is awarded has recently changed. Our experienced funeral arranging team are available to help you with your application.
Who can apply and when
You can get a Funeral Support Payment if all of the following apply:
you live in Scotland
you or your partner are getting certain benefits or tax credits
the person who died lived in the UK
the funeral is being held in the UK, EU, Iceland, Liechtenstein, Norway or Switzerland
you are applying after the person has died, until 6 months after the date of their funeral
you or your partner are responsible for the funeral
To be eligible you must receive at least 1 of the following:
Child Tax Credit
Universal Credit (UC)
Working Tax Credit (disability or severe disability element)
Income-based Jobseeker’s Allowance (JSA), not contribution-based JSA
Income-related Employment and Support Allowance (ESA), not contribution-based ESA
If you or your partner are waiting to hear about your application for one of these benefits, you can still apply for Funeral Support Payment. Social Security Scotland can only let you know if you can get Funeral Support Payment when they know the outcome of your benefit applications. If you think you should be getting any of these benefits, you can find out more on GOV.UK.
Being responsible for a funeral
To be responsible for a funeral, you must be both named on the funeral bill
and the nearest relation to the person who died. This is usually a partner, child, parent or sibling.
Social Security Scotland can recover your Funeral Support Payment if money becomes available from the person’s estate. They’ll take back either some or all of the payment.
Apply by phone
Call Social Security Scotland on 0800 182 2222 to make your application over the phone. An advisor can help you make your application at your own pace. If you’re a British Sign Language user, you can use the contactSCOTLAND app to contact Social Security Scotland by video relay.
The call centre opening times are Monday to Friday, 8am to 6pm.
Apply by post
You can apply by filling in a paper form. Social Security Scotland has different forms to apply for the funeral:
This is because they do not need as much information when you apply for the funeral of a baby, child or young person who was 17 or under.
Most people take around 25-35 minutes to complete the form. You cannot apply online if you do not have a permanent address or do not have a bank account and have agreed a way for the Department for Work and Pensions to pay you are applying for someone who cannot manage their own affairs.
You’ll need to apply by phone or post if any of these apply to you.
If you are eligible you can apply here: