Help with funeral costs

The way that support for funeral costs is awarded has recently changed. Our experienced funeral arranging team are available to help you with your application.

Who can apply and when

You can get a Funeral Support Payment if all of the following apply:

  • you live in Scotland

  • you or your partner are getting certain benefits or tax credits

  • the person who died lived in the UK

  • the funeral is being held in the UK, EU, Iceland, Liechtenstein, Norway or Switzerland

  • you are applying after the person has died, until 6 months after the date of their funeral

  • you or your partner are responsible for the funeral

You might be able to get a different payment if you live in England or Wales, or Northern Ireland.

To be eligible you must receive at least 1 of the following:

  • Child Tax Credit

  • Universal Credit (UC)

  • Income Support

  • Pension Credit

  • Working Tax Credit (disability or severe disability element)

  • Housing Benefit

  • Income-based Jobseeker’s Allowance (JSA), not contribution-based JSA

  • Income-related Employment and Support Allowance (ESA), not contribution-based ESA

If you or your partner are waiting to hear about your application for one of these benefits, you can still apply for Funeral Support Payment. Social Security Scotland can only let you know if you can get Funeral Support Payment when they know the outcome of your benefit applications. If you think you should be getting any of these benefits, you can find out more on GOV.UK.

Being responsible for a funeral

To be responsible for a funeral, you must be both named on the funeral bill
and the nearest relation to the person who died. This is usually a partner, child, parent or sibling.

Social Security Scotland can recover your Funeral Support Payment if money becomes available from the person’s estate. They’ll take back either some or all of the payment.

Apply by phone

Call Social Security Scotland on 0800 182 2222 to make your application over the phone. An advisor can help you make your application at your own pace. If you’re a British Sign Language user, you can use the contactSCOTLAND app to contact Social Security Scotland by video relay.
The call centre opening times are Monday to Friday, 8am to 6pm.

Apply by post

You can apply by filling in a paper form. Social Security Scotland has different forms to apply for the funeral:

This is because they do not need as much information when you apply for the funeral of a baby, child or young person who was 17 or under.

Apply online

Most people take around 25-35 minutes to complete the form. You cannot apply online if you do not have a permanent address or do not have a bank account and have agreed a way for the Department for Work and Pensions to pay you are applying for someone who cannot manage their own affairs.

You’ll need to apply by phone or post if any of these apply to you.
https://www.mygov.scot/funeral-support-payment/how-to-apply/

If you are eligible you can apply here:

https://applications.socialsecurity.gov.scot/funeral-support-payment

Further Guidance

Testimonials

Lynn was excellent throughout. Thank you.

Robert, Perthshire

You made a difficult time so very much easier with your kindness and attention to detail.

David, Perthshire

I felt that you would do all that you could to help and that we mattered to you.

Laura, Perthshire

I received excellent customer support - thank you so much! It was just amazing and totally professional.

Marc, Perthshire

A big thank you to Lynne for everything she did for us to arrange our Dads funeral. She is such a compassionate person, a credit to Fosters.

Scott, Perthshire

To all the staff I would like to say a massive thank you for all your help and assistance.

James, South Lanarkshire

You all made such a difficult experience that wee bit easier by going above and beyond for my mum. On behalf of myself and my family thank you xxx

Natalie, South Lanarkshire

Hayley, thank you so much for all the care attention you showed our family at this difficult time. Can I also say that all of your staff were kind, courteous and very patient on the day of mum's funeral. Everyone was very professional and caring.

Robert, Edinburgh

During this time you have been a tower of strength for my family & always at hand for anything we needed. I would have been lost without your support. Thank you.

Terry, South Lanarkshire

Testimonials

During this time you have been a tower of strength for my family & always at hand for anything we needed. I would have been lost without your support. Thank you.

Terry, South Lanarkshire

You made a difficult time so very much easier with your kindness and attention to detail.

David, Perthshire

Lynn was excellent throughout. Thank you.

Robert, Perthshire

To all the staff I would like to say a massive thank you for all your help and assistance.

James, South Lanarkshire

A big thank you to Lynne for everything she did for us to arrange our Dads funeral. She is such a compassionate person, a credit to Fosters.

Scott, Perthshire

I felt that you would do all that you could to help and that we mattered to you.

Laura, Perthshire

I received excellent customer support - thank you so much! It was just amazing and totally professional.

Marc, Perthshire

Any Questions?

Our dedicated team are available 7 days
a week to help you get started and answer any questions.
Call us FREE on:

0800 121 8090
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