Meet Fiona from our Greenock Funeral Home

Fiona joined Fosters two years ago and in this brief interview talks about the best part of her job, her love of the great outdoors, and false teeth!

Fosters Greenock - Fiona Glackin funeral arranger

What made you want to be a funeral arranger?

I have a lot of personal experience of grief having lost close family members over the years. When I was young, I had the responsibility of organising my mum and my brother’s funerals, so I know what it feels like to walk through the doors of the parlour feeling numb. Having been through that experience myself I believe I can offer bereaved families the understanding, support, and kindness they need at a difficult emotional time.

What do you like most about your role?

Oh, that’s easy. I’m a people person so the best bit of this job is meeting all the different families. I love hearing the stories about the Papas and the Grannies and what made them special. Every family has tales to tell and whilst they tell me about their loved one there’s usually a few laughs amongst the tears. It’s good to talk and all of that detail helps us to create the perfect funeral for that individual.

There’s a lovely community here in Greenock. I’ve got family members who still pop in for a cuppa a year after their loved ones’ funeral and it’s nice to catch up with them.

What can be done to make a funeral feel more personal?

There are lots of little details that can bring comfort to those gathering to say goodbye. We recently held a service here at the parlour and the family asked for a memory table to be set out. We made little favours of candles which people lit in memory of the lady who had passed away. Her daughter had bought ‘Forget Me Not’ flower seeds which mourners were invited to take home and plant in their garden. There was also a blank book where people could write down their memories and pay their respects.

It was very touching, and I think it brought a lot of comfort to the family and friends who attended.

In Greenock what songs are most popular at funerals?

In this parlour, the top 3 funeral songs are Dancing in the Sky by Danny and Lizzie. Jealous of the Angels by Donna Taggart and Before you Go by Lewis Capaldi. There are a few tear-jerkers in there, but the lyrics are very fitting.

Me? I think I’d choose Green Day, Time of Your Life.

What questions do you get asked the most?

Families want to know if the person who has passed on should wear their false teeth for cremation or burial. The answer is yes, we treat people with dignity and respect and send them on their final journey false teeth and all.

Some people choose to be buried in their smartest clothes, others go in comfy pyjamas and a dressing gown. It really depends on the person and what they would have wanted.

When you’re not working how do you like to spend your time?

I’m a big fan of nature and love walking along the beach or through the countryside. My partner Gary and I go camping and we enjoy pike fishing in the lochs around Scotland. I’m also quite creative and like DIY and decorating. My favourite thing is to spend time with my grand-kids who are still little and mean the world to me.

Thanks to Fiona for featuring in this interview.

If our friendly team can help you with funeral planning please contact us. You can read through our selection of funeral plans online or visit your local parlour to chat through options. Book an appointment to pop in and see us.